DOMESTIC SHIPPING

WHAT CREDIT CARDS DO WE ACCEPT?

• We accept Visa & Master Card.

 

SHIPPING

• Orders placed Monday through Friday before 1 PM PST will begin processing that day, excluding holidays, and will ship within 5-7 business days pending availability and credit verification.

• All orders placed after 1 PM PST will begin processing the next business day, and ship within 5-10 business days.
• Orders placed on Friday after 1 PM PST will begin processing on the following Monday.
We will contact you if the merchandise you have selected is not currently in stock or if we need additional information provided for credit verification.
• We use UPS for delivery, and therefore are unable to deliver to APO/FPO addresses, as well as PO Boxes.

 

DOMESTIC SHIPPING COSTS

FREE GROUND SHIPPING on orders of $200 & up
• UPS Ground: $9.95
• 2-Day: $19.95
• Next Day: $29.95** ( **Next Day order placed on FRIDAY before 1:00 PM PST means MONDAY Delivery)
• Saturday Delivery: $49.95

 

HOW DO I TRACK MY ORDER?

• You will be contacted via email with your order confirmation and tracking number once your order has been shipped. You can track your package at www.ups.com using the assigned tracking number.

 

GIFT CARDS

• Gift cards are delivered by email and contain instructions to redeem them ONLINE ONLY for Domestic checkout.
• They cannot be used for OVERSEAS Shipping customers.
• Our Gift Cards have NO additional processing fees.  

 

STILL HAVE MORE QUESTIONS?

• Contact us at: info@civilianaire.com